Updating Your Device Software

To get the most out of your devices we recommend that you keep them up-to-date with the latest software.

Alcatel

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade

From settings menu, select "About phone” then select "System updates” then select "check for updates". If an update is available, follow on screen prompts

Google

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade

From the Settings menu, select “Advanced.” Then select “System Update.” If an update is available, follow on-screen prompts to install.

LG

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade

From settings menu, select “Update Center” then select “Software Update” then select “ If an update is available, follow on screen prompts

Motorola

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade

From settings menu, select “System” then select “System Updates”. If an update is available, follow on screen prompts

NETGEAR

Requirements:
Your NETGEAR Orbi 4G LTE Router (LBR20) must be connected to the internet in order to download this update.

Use the link below to download step-by-step instructions (PDF: 320KB) on how to install this update.

Orbi 4G LTE Router (LBR20)

Nuu Mobile

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade

From settings menu, select “System” then select “System Update” then select “Check for Update”. If an update is available, follow on screen prompts

Samsung

Requirements:
Your device has to be connected to Wi-Fi to download the upgrade

You have two upgrade options:

  • Method 1: From the Settings menu, select “Software Updates” Then select “Download and Install.” If an update is available, follow on screen prompts
  • Method 2: Download Samsung Kies on your computer. Connect your device to the computer using a USB cable and open Kies.

Why You Should Upgrade

The latest Android update has lots of features you won’t want to miss out on.
Learn more about Android